Privacy Policy

Effective: 8 June 2026

LoopStack AI Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who we are

LoopStack AI Ltd is a company registered in England and Wales. Our website is https://loopstack.uk/ and our email is hello@loopstack.uk. We are the data controller for the personal data collected via this website.

2. What data we collect

We collect only the data you choose to provide:

• Contact form submissions: name, email address, company name, and any message you include
• Website usage data: standard web server logs (IP address, browser type, pages visited, date/time) collected via Netlify's built-in analytics
• Email correspondence: information you share when contacting us directly

3. How we use your data

We use your data only for these purposes:

• To respond to your enquiries and provide information about our services
• To improve our website based on how visitors use it
• To comply with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell your data to third parties.

4. Legal basis for processing

Under UK GDPR, we process your data based on:

• Consent: when you submit a contact form, you explicitly consent to us using your data to respond
• Legitimate interests: website usage data helps us maintain and improve the site

5. Data sharing

We share data only with these service providers who process it on our behalf:

• Netlify Inc: website hosting — processes IP addresses and server logs
• Google LLC: Google Fonts — your browser requests font files from Google's servers (see Google's privacy policy)

We do not transfer your data outside the UK or EEA except as necessary for the above services (Netlify is US-based but complies with UK data protection standards).

6. Data retention

Contact form submissions are retained for a maximum of 12 months after our last communication with you, or until you request deletion. Website server logs are retained for 30 days.

7. Your rights

Under UK GDPR, you have the right to:

• Access — request a copy of the data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — request deletion of your data (subject to legal obligations)
• Restriction — limit how we use your data
• Portability — receive your data in a machine-readable format
• Object — object to processing based on legitimate interests

To exercise any of these rights, email hello@loopstack.uk. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

8. Cookies

This website does not use cookies. Netlify's hosting platform may set strictly necessary cookies for security and load balancing purposes — these do not track you and are not used for analytics or advertising.

9. Third-party links

Our website may link to external sites (LinkedIn, etc.). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Changes to this policy

We may update this policy from time to time. Material changes will be notified via a notice on our website. The "Effective" date at the top of this page will always show the most recent revision.

11. Contact

For questions about this policy or to exercise your data rights: hello@loopstack.uk